Shipping policy
Do you ship internationally?
We do offer free international shipping.
How long does it take for an order to arrive?
Shipping usually takes 5 to 15 business days to the United States, Canada, United Kingdom, New Zealand, Australia and other countries.
When will my order be processed?
We process orders between Monday and Friday. Orders will be processed within 1 - 3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
Where do your items come from?
We are all about bringing you unique and specialty items that you won't find anywhere else. So we source items from all over the world. Because while some of our items do come from right here is the US, there are many items that are simply not available stateside. To keep a diverse group of products you will love, we go far and wide to find the best manufacturers designing the coolest stuff.
Will I be charged with customs and taxes?
No, you won't be charged.
Item(s) returned to sender
If item(s) is returned to sender for the following reasons or any other reasons that were due to recipient's fault, we will refund customers the cost of the item(s) only (total price less shipping cost).
1. Customers failed to pick up the item(s) at the post office or refused delivery; or
2. There was attempted delivery; or
3. Item(s) being held until payment of custom fees and the customers did not pick up at the post office.
We can resend the item(s) with a small shipping cost of USD7 for each item or we can refund you but we will deduct USD15 for each item from the total refund amount.
This policy applies despite our "free worldwide shipping" promotion.